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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bill Whitfield

September 9, 2025

5  out of  5
rating by Bill Whitfield
"I have worked with many insurance agents in my career but there are only 2 agents that I would let within a mile of my insurance-Kimberly Coleman and Laurel Flowers! Both are State Farm agents. If you need anything, they'll have it handled pretty much that day. It would not happen faster than you doing it yourself! They're the best!!!!"
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Patrick Murphy

September 8, 2025

5  out of  5
rating by Patrick Murphy
"Fantastic customer experience. Help me over the weekend to get insurance for my new vehicle. Highly recommend."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a fantastic experience and that we could assist you over the weekend. Your recommendation means a lot to us! If you ever need anything else, we're here to help. Safe driving!"
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Juli Riek

August 29, 2025

5  out of  5
rating by Juli Riek
"Great agent and great office everyone is helpful!!"
We responded:
"Thank you for your wonderful feedback! We're glad to hear that our agent and team provided you with great service. We appreciate your kind words and look forward to assisting you again!"
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Maria Rowan

August 29, 2025

5  out of  5
rating by Maria Rowan
"One of the best agencies I’ve had . Always helpful and very knowledgeable. I highly recommend them . I wouldn’t do business anywhere else ."
We responded:
"Thank you so much for your heartfelt review! We're honored to be your trusted agency and truly appreciate your high recommendation. Providing helpful and knowledgeable service is our priority, and we're delighted to know we've earned your loyalty. We look forward to continuing to serve you!"
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Klesha Magee

August 14, 2025

5  out of  5
rating by Klesha Magee
"Great customer service. Can help with all your insurance needs."
We responded:
"Thank you so much for your kind words! We're glad to hear you had a great experience with our customer service. We're always here to help with all your insurance needs!"
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Patricia Keller

August 14, 2025

5  out of  5
rating by Patricia Keller
"Love State Farm! They have always been good to me!"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that you've had such a positive experience with State Farm. We're here to continue providing you with excellent service whenever you need us!"
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Kevin Cooper

August 14, 2025

5  out of  5
rating by Kevin Cooper
"Amazing customer service!"
We responded:
"Thank you for your amazing feedback! We're delighted to hear you had a great experience with our customer service. We're always here to assist you!"
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Brittney Wright-Nelson

August 12, 2025

5  out of  5
rating by Brittney Wright-Nelson
"Kimberly Coleman Agency has been absolutely amazing!! They have the best customer service and have helped with everything regarding our home and auto! If you are looking for a new agent, I HIGHLY recommend 🙂 They are the BEST!"
We responded:
"Thank you so much for your glowing review! We’re thrilled to hear that Kimberly Coleman Agency has provided you with exceptional service for your home and auto insurance needs. Your recommendation means a lot to us, and we’re always here to help with anything you need. We appreciate your trust and support! 🙂"
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Chan Nickerson

August 8, 2025

5  out of  5
rating by Chan Nickerson
"Best Insurance Agency, ever!!! I am treated like family, I call, they answer, and they make it happen! Kimberly Coleman you and your Team are the Absolute Best!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that you feel like family when working with us. Kimberly Coleman and the entire team truly appreciate your kind words and are dedicated to always being here for you. We look forward to continuing to serve you with the same care and commitment!"
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Sean Everett

August 7, 2025

5  out of  5
rating by Sean Everett
"Conrad provided quick and reasonable quotes for some life insurance. He was great to work with! Highly recommend him, and the team."
We responded:
"Thank you for your kind words! We're glad Conrad could provide you with quick and reasonable life insurance quotes and that you had a great experience working with him. Your recommendation means a lot to us, and the entire team looks forward to assisting you whenever you need."
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Rebecca Cole

August 7, 2025

5  out of  5
rating by Rebecca Cole
"State Farm was great following my accident! Thanks for everything."
We responded:
"Thank you for your feedback! We're glad to hear that State Farm was there for you after your accident. We're always here to support you whenever you need us. Take care!"
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Milo Riek

August 7, 2025

5  out of  5
rating by Milo Riek
"Great service! I spoke to Carly and she was very nice and extremely helpful!"
We responded:
"Thank you for your wonderful feedback! We're glad to hear that Carly was able to assist you with great service. We appreciate your kind words and look forward to helping you again in the future!"
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ashley smith

August 7, 2025

5  out of  5
rating by ashley smith
"Carly is amazing!! So nice and works in a timely manor! -Kimberly Coleman State Farm agent"
We responded:
"Thank you so much for your kind words, Kimberly! We're thrilled to hear that Carly provided you with timely and friendly service. We appreciate your support and look forward to continuing to work with you!"
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Christopher Erskine

July 30, 2025

5  out of  5
rating by Christopher Erskine
"Conrad is my insurance agent and he has been super helpful walking myself and my wife through the insurance buying process. He was able to get us set up with a very good rate that beat the competition. Would recommend him as a trustworthy person to buy from."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Conrad provided you and your wife with helpful guidance and secured a great rate for your insurance needs. Your recommendation means a lot to us. If you ever need assistance in the future, we're here to help!"
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Tara Manning

July 29, 2025

5  out of  5
rating by Tara Manning
"Mrs. Valorie was very sweet, and helped me within seconds. She is amazing, and will take very good care of you 😊"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Mrs. Valorie provided you with such quick and wonderful service. We'll be sure to share your compliments with her. We look forward to taking great care of you again in the future! 😊"
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La'Kendra Kidd

July 21, 2025

5  out of  5
rating by La'Kendra Kidd
"I was helped by Mr. Conrad and Miss Valerie and they did an awesome job helping me understand the changes I was making to my account and was extremely helpful."
We responded:
"Thank you for your wonderful feedback! We're glad to hear that Mr. Conrad and Miss Valorie provided you with clear explanations and excellent support. We appreciate your trust and look forward to assisting you again whenever you need us!"
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Libby Little

May 28, 2025

5  out of  5
rating by Libby Little
"I called Kimberly Coleman State Farm to request a copy of my home dec page. Conrad was very helpful in getting my homeowners coverage and emailing it to me."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Conrad was able to assist you promptly and effectively. If you need any further assistance or have any questions in the future, please don't hesitate to reach out. We appreciate your business!"
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Marian Pierce

May 27, 2025

5  out of  5
rating by Marian Pierce
"We love Kimberly Coleman -State Farm agency!! The staff are always so helpful.."
We responded:
"Thank you for your wonderful review! We're delighted to hear that you love our agency and that our team has been helpful to you. Your satisfaction means the world to us, and we're always here to assist you with any of your insurance needs. We truly appreciate your support!"
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Rachel Allen

May 24, 2025

5  out of  5
rating by Rachel Allen
"Love using Kimberly personally and professionally. Great customer service and personal touch."
We responded:
"Thank you so much for your fantastic review, Rachel! We're thrilled to hear that you've had such positive experiences with us both personally and professionally. Providing great customer service and a personal touch is our top priority. We appreciate your support and look forward to continuing to serve you!"
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Tanya Williamson

May 23, 2025

5  out of  5
rating by Tanya Williamson
"What excellent service Kimberly and Conrad gave me. They were just beyond nice, knowledgeable, and helpful. You should be proud to have these 2 people on your State Farm Team..."
We responded:
"Thank you for your kind words! We are thrilled to hear that Kimberly and Conrad provided you with excellent service. They truly embody our commitment to being knowledgeable and helpful, and we’re proud to have them on our team. Your feedback means a lot to us, and we appreciate you taking the time to share your experience. If you need any further assistance, please don’t hesitate to reach out!"
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Randy Hicks

May 23, 2025

5  out of  5
rating by Randy Hicks
"Kimberly Coleman is a class act. I have known Kimberly for many years now and would trust her with any insurance needs that I might have. Give her a call today."
We responded:
"Thank you so much for your kind words! We're thrilled to hear about your positive experience with Kimberly. She truly is dedicated to providing exceptional service and ensuring that her clients' needs are met. We appreciate your trust and recommendation! If you ever need assistance, don’t hesitate to reach out."
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Ursel Forbes

May 15, 2025

5  out of  5
rating by Ursel Forbes
"Good afternoon, the staff at the Kimberly Coleman - State Farm Office are ALWAYS professional, informative, most courteous and they take care of all my needs. I've been a customer for a while, thank you all for keeping me around!"
We responded:
"Good afternoon! Thank you so much for your fantastic review! We truly appreciate your loyalty and are thrilled to hear that our team has consistently provided you with professional and informative service. Your satisfaction is our priority, and we’re grateful for the opportunity to assist you with your needs. If there’s anything else we can do for you, please don’t hesitate to reach out. Thank you for being a valued customer!"
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Diana Murray

May 15, 2025

5  out of  5
rating by Diana Murray
"Their team is courteous, helpful and through. I love the reminder of coming up payments and how they go the extra mile to help find a solution to any problems. Thanks for everything."
We responded:
"Thank you for your wonderful review! We’re delighted to hear that our team has been courteous and helpful in meeting your needs. Going the extra mile for our clients is what we strive for, and it’s great to know that our reminders and support have made a positive impact for you. If you ever need anything else, please don’t hesitate to reach out. We appreciate your trust in us!"
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Makaya Jones

May 14, 2025

5  out of  5
rating by Makaya Jones
"Great enthusiastic team! I recently changed over from a different office. Her team, specifically Marcus, has been more attentive to my needs and is always helpful!"
We responded:
"Thank you for taking the time to share your experience! We're so glad to hear that you’ve felt well taken care of by Marcus and the rest of our enthusiastic team. We strive to provide attentive and helpful service, and it’s wonderful to know we’re meeting those goals. If you have any further questions or needs, don’t hesitate to reach out. We're here to help!"
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Jove Uadan

April 25, 2025

5  out of  5
rating by Jove Uadan
"Excellent customer service. Very knowledgeable and prompt in replying email. Keep up the good work..."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our customer service team. Your feedback motivates us to continue delivering the best service possible. If you need anything else, feel free to reach out anytime. We appreciate your support!"