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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Libby Little

May 28, 2025

5  out of  5
rating by Libby Little
"I called Kimberly Coleman State Farm to request a copy of my home dec page. Conrad was very helpful in getting my homeowners coverage and emailing it to me."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Conrad was able to assist you promptly and effectively. If you need any further assistance or have any questions in the future, please don't hesitate to reach out. We appreciate your business!"
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Marian Pierce

May 27, 2025

5  out of  5
rating by Marian Pierce
"We love Kimberly Coleman -State Farm agency!! The staff are always so helpful.."
We responded:
"Thank you for your wonderful review! We're delighted to hear that you love our agency and that our team has been helpful to you. Your satisfaction means the world to us, and we're always here to assist you with any of your insurance needs. We truly appreciate your support!"
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Rachel Allen

May 24, 2025

5  out of  5
rating by Rachel Allen
"Love using Kimberly personally and professionally. Great customer service and personal touch."
We responded:
"Thank you so much for your fantastic review, Rachel! We're thrilled to hear that you've had such positive experiences with us both personally and professionally. Providing great customer service and a personal touch is our top priority. We appreciate your support and look forward to continuing to serve you!"
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Tanya Williamson

May 23, 2025

5  out of  5
rating by Tanya Williamson
"What excellent service Kimberly and Conrad gave me. They were just beyond nice, knowledgeable, and helpful. You should be proud to have these 2 people on your State Farm Team..."
We responded:
"Thank you for your kind words! We are thrilled to hear that Kimberly and Conrad provided you with excellent service. They truly embody our commitment to being knowledgeable and helpful, and we’re proud to have them on our team. Your feedback means a lot to us, and we appreciate you taking the time to share your experience. If you need any further assistance, please don’t hesitate to reach out!"
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Randy Hicks

May 23, 2025

5  out of  5
rating by Randy Hicks
"Kimberly Coleman is a class act. I have known Kimberly for many years now and would trust her with any insurance needs that I might have. Give her a call today."
We responded:
"Thank you so much for your kind words! We're thrilled to hear about your positive experience with Kimberly. She truly is dedicated to providing exceptional service and ensuring that her clients' needs are met. We appreciate your trust and recommendation! If you ever need assistance, don’t hesitate to reach out."
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Ursel Forbes

May 15, 2025

5  out of  5
rating by Ursel Forbes
"Good afternoon, the staff at the Kimberly Coleman - State Farm Office are ALWAYS professional, informative, most courteous and they take care of all my needs. I've been a customer for a while, thank you all for keeping me around!"
We responded:
"Good afternoon! Thank you so much for your fantastic review! We truly appreciate your loyalty and are thrilled to hear that our team has consistently provided you with professional and informative service. Your satisfaction is our priority, and we’re grateful for the opportunity to assist you with your needs. If there’s anything else we can do for you, please don’t hesitate to reach out. Thank you for being a valued customer!"
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Diana Murray

May 15, 2025

5  out of  5
rating by Diana Murray
"Their team is courteous, helpful and through. I love the reminder of coming up payments and how they go the extra mile to help find a solution to any problems. Thanks for everything."
We responded:
"Thank you for your wonderful review! We’re delighted to hear that our team has been courteous and helpful in meeting your needs. Going the extra mile for our clients is what we strive for, and it’s great to know that our reminders and support have made a positive impact for you. If you ever need anything else, please don’t hesitate to reach out. We appreciate your trust in us!"
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Makaya Jones

May 14, 2025

5  out of  5
rating by Makaya Jones
"Great enthusiastic team! I recently changed over from a different office. Her team, specifically Marcus, has been more attentive to my needs and is always helpful!"
We responded:
"Thank you for taking the time to share your experience! We're so glad to hear that you’ve felt well taken care of by Marcus and the rest of our enthusiastic team. We strive to provide attentive and helpful service, and it’s wonderful to know we’re meeting those goals. If you have any further questions or needs, don’t hesitate to reach out. We're here to help!"
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Jove Uadan

April 25, 2025

5  out of  5
rating by Jove Uadan
"Excellent customer service. Very knowledgeable and prompt in replying email. Keep up the good work..."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our customer service team. Your feedback motivates us to continue delivering the best service possible. If you need anything else, feel free to reach out anytime. We appreciate your support!"
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Zykeria Jordan

April 17, 2025

5  out of  5
rating by Zykeria Jordan
"I love it super easy and very affordable"
We responded:
"Thank you so much for your 5star google review!!"
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Victoria Gross

April 16, 2025

5  out of  5
rating by Victoria Gross
"I've been working with State Farm for several years now, and it's been a consistently positive experience. They're easy to work with and always quick to respond whenever I have questions or need assistance."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you've had a consistently positive experience with State Farm. Our team strives to provide excellent service and support, and it’s wonderful to know that we’ve met your expectations. If you ever have any questions or need assistance in the future, don’t hesitate to reach out. We appreciate your loyalty!"
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talitha Richardson

April 10, 2025

5  out of  5
rating by talitha Richardson
"The crew with State Farm Mobile is always helpful and professional. I love they are so courteous and always helpful. They always answer all of my questions and help me with any problems that I may have without giving me any kind of headache towards completing my task for the day. I give them 5 stars, but they deserve 10. Thanks Guy's!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our team at State Farm Mobile has been able to provide you with the helpful and professional service you deserve. We strive to make every interaction as smooth and supportive as possible, and your feedback truly motivates us. If you ever need assistance in the future, don’t hesitate to reach out. Thanks again for your fantastic review!"
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Colleen Harrison

April 3, 2025

5  out of  5
rating by Colleen Harrison
"It is so refreshing to work with the amazing staff at Kimberly's office.They answer the phone. They return phone calls. They follow through when they tell you that they are going to do something, and they do it quickly. Sadly, that stuff is pretty rare in the workforce these days. Good job!"
We responded:
"Thank you so much for your kind words! We truly appreciate your feedback and are thrilled to hear about your positive experience with our team at Kimberly's office. Our staff is dedicated to providing excellent service, and it’s wonderful to know that their efforts have made a difference for you. We look forward to continuing to serve you and exceeding your expectations in the future!"
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Tina Reed-Rivers

April 3, 2025

5  out of  5
rating by Tina Reed-Rivers
"Quickly hassle free love the fact they are wo professional and made my accident hassle free and amazing on the rental side it's usually a headache but not with this company thank u for your services"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that you found our services to be quick and hassle-free. Our team strives to provide a professional experience, and we're glad we could make your accident and rental process easier for you. Your appreciation means a lot to us! If you need anything in the future, don’t hesitate to reach out. Thank you for choosing us!"
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Luiza Aleksandra B Menezes

April 1, 2025

5  out of  5
rating by Luiza Aleksandra B Menezes
"Same companies will treat you as customers and few ones like family, truly caring and being supportive as much as they can, glad and grateful that you all have my back as my back insurance company if anything ever happens and supporting me always as the big family State Farm always do. Thank you all! Lovely!"
We responded:
"Thank you so much for your heartfelt review! We’re thrilled to hear that you feel like part of the State Farm family. Our team is dedicated to providing the best support and care for our customers, and it means the world to us to know that we have your back. Your kind words motivate us to keep delivering exceptional service. If you ever need anything, don’t hesitate to reach out. We’re always here for you!"
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Dale withdaz

April 1, 2025

5  out of  5
rating by Dale withdaz
"Worked with Olivia who was very helpful in getting me a quote. She was very knowledgeable and made the process so easy."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Olivia provided you with excellent service and made the quoting process easy for you. We appreciate your feedback and look forward to assisting you again in the future!"
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linda

March 25, 2025

4  out of  5
rating by linda
"I've been talking to Mucas, for the most part, he has been great through every step of the way, and Mrs. Kimberly was very nice to me."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Mucas and Mrs. Kimberly provided you with great support throughout your experience. Your satisfaction is our top priority, and we appreciate you taking the time to share your feedback. If you need anything else, feel free to reach out!"
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JOHN GROSSLEY

March 13, 2025

5  out of  5
rating by JOHN GROSSLEY
"Lex been working on getting me back since I left last year due to insurance being unaffordable for me and she stayed intouch till she was able to bring me back. That made me feel important. She very valuable to this company and what really made me come back was her to her kindness and being honest. Because I could have gotten the same company I was with to give me same price."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Lex was able to assist you and make you feel valued during your time away. Her dedication to her clients is truly commendable, and we’re glad that her kindness and honesty played a significant role in your decision to return. We appreciate your trust in us and look forward to continuing to provide you with excellent service!"
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alexus jowers

March 10, 2025

5  out of  5
rating by alexus jowers
"This agency has been absolutely superb with everything . It started with Savannah helping me switch my car insurance over . She answered all my questions and was patient and very knowledgeable. She lock-in me in with StateFarm. Next , Lex helped us with our Homeowners insurance. I was nervous about the switch , but she saved us money on car insurance and homeowners insurance. I couldn’t pass it up . She was very solution driven and personable as well . She made me feel very comfortable with the decision. Lastly , Olivia stepped in to help provide additional support to accommodate some life changes . She was a great listening ear , provided great information, and has committed to helping my family as well . Thank you to all the staff for doing such a wonderful job with all your great staff members and services! HIGHLY RECOMMENDED!"
We responded:
"Thank you so much for taking the time to share your wonderful experience with our agency! We are thrilled to hear that Savannah, Lex, and Olivia provided you with such exceptional support throughout the process of switching your insurance. We pride ourselves on our knowledgeable and personable team, and it’s rewarding to know that they made you feel comfortable and confident in your decisions. Your satisfaction means the world to us, and we are delighted to have been able to save you money while accommodating your family's needs. We truly appreciate your high recommendation and look forward to continuing to serve you in the future. If you ever need anything else, please don’t hesitate to reach out!"
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James Rankin

March 6, 2025

5  out of  5
rating by James Rankin
"Great communication and had no trouble doing what need to be done."
We responded:
"Thank you for your kind words! We're thrilled to hear that you had a positive experience with our communication and that everything went smoothly. Your satisfaction is our top priority, and we appreciate your feedback. If you need anything else in the future, don’t hesitate to reach out!"
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Richard Lowery

February 26, 2025

5  out of  5
rating by Richard Lowery
"Olivia helped me with my auto insurance. Customer service was absolutely awesome. Very knowledgeable and answered all my questions. The entire team at Kimberly Coleman State Farm are a dream to work with. Would recommend to everyone!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Olivia and the team were able to assist you with your auto insurance needs. Providing excellent customer service and being there for our clients is our top priority. We truly appreciate your recommendation and look forward to continuing to serve you in the future!"
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Conan Walley

January 30, 2025

5  out of  5
rating by Conan Walley
"Savannah was great! She helped through the whole process and was very helpful! Would recommend her and the agency to everyone!"
We responded:
"Thank you for your wonderful review! We're so glad to hear that Savannah provided you with great support throughout the process. Your recommendation means a lot to us! If you ever need assistance in the future, don’t hesitate to reach out. We look forward to serving you again!"
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Holly Golightly

January 30, 2025

5  out of  5
rating by Holly Golightly
"These folks never stop working. They worked tirelessly to ensure that I had the correct coverage and the best policies. You can trust them with your insurance needs."
We responded:
"Thank you for your fantastic review! We’re so glad to hear that you felt supported and that our team was able to provide you with the right coverage and policies. Your trust means everything to us, and we’re committed to working hard for all our clients. If you need anything in the future, please don’t hesitate to reach out!"
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Ricky Coursey

January 23, 2025

5  out of  5
rating by Ricky Coursey
"Lex and everyone else will help you with zero hassle. Excellent service recommend highly."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Lex and our team. Providing excellent service with no hassle is our top priority, and your recommendation means a lot to us. We look forward to assisting you again in the future!"
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Deltrimenia Lucas

January 14, 2025

5  out of  5
rating by Deltrimenia Lucas
"Best Statefarm around, incredibly knowledgeable about what’s being sold, very consistent with keeping in touch and helped me find exactly what I needed. Thank you Marcus Lucas for all your help."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Marcus Lucas and our team at State Farm. We pride ourselves on being knowledgeable and attentive to our clients' needs, and it's wonderful to know we could help you find exactly what you were looking for. Your feedback means a lot to us, and we look forward to assisting you again in the future!"